comment 0

When it rains it freezes…

For the Toronto Transit Commission, it seems when it rains it freezes. After the transit union took a very positive step, organizing a series of town-halls, and apologizing profusely for poor customer service, another serious incident has taken place. All the news outlets have reported that a TTC bus driver allegedly became involved in a dispute over student fare with a teen customer. The driver has been charged with assault. It seems the fare dispute was not settled in the best way for all concerned.

The teen apparently failed to produce a student card and the driver was not satisfied that the customer was indeed a student. After the alleged assault, none of that matters. From the Toronto Sun: …victim Ricardo Jardim was en route to hospital Wednesday night after seeing a personal injury lawyer.

Unfortunately for the transit union, at the next town hall, their apologies may be drowned out by the noise over this latest incident.

Have your say...

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s