What’s going on with Amazon? Recently 3 items I’ve ordered through them have disappeared. They have not been delivered and Amazon has been unable to tell me where they might be. With the shipper? Sitting in a warehouse? Lost or stolen? Who knows? I’ve had to ask for a refund 3 times. They offered to send out another item which might arrive in 3-5 days but having already waited several days past the date they committed to deliver, I’ve opted to simply get my money back. I expected a sense of urgency from their customer service. I had hoped they might say, OK we have another item in a nearby warehouse and we’ll have it on a truck for delivery tomorrow morning, but no, no, no. 3-5 days to deliver another item or 3-5 days to process a refund.
I feel I can no longer rely on Amazon to deliver reliably and on time.